Since the enactment of Republic Act (RA) No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, the Department of Education (DepEd) has consistently complied with requirements of the Law, such as the Citizen’s Charter, Client Satisfaction Measurement (CSM), Zero Backlog Program, Report Card Survey (RCS) 2.0, and Committee on Anti-Red Tape (CART).
Every year, the Office of the Undersecretary for Human Resource and Organizational Development, through the Bureau of Human Resource and Organizational Development - Organization Effectiveness Division (BHROD-OED), spearheads various initiatives to strengthen compliance with the Law within the Department.